Service Request Ticket - # 18174

Service Request Information

CONTACT Name Beebe, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2006 10:27 AM
Department Business/Economics Division Phone 88799
Location Email beebej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030819[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location ITC Fee Payment

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:10:C7

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Nov 30, 2006 03:03 PM 
SVChost problem. fixed it the usual way. Closing
ticket.
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Michael Orr Nov 30, 2006 02:24 PM 
Task reassigned to Michael Orr.
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Lance Cummins Nov 30, 2006 11:47 AM 
She will be back into her office no later then 2 
oclock
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Courtney Wehner Nov 30, 2006 10:30 AM 
Had to leave a message at the tech phone. Judy 
said that she will be in till 11:45a
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Courtney Wehner Nov 30, 2006 10:28 AM 
She said she tried to reboot but the computer 
restarted instead. After that she had her drives 
back but while I was talking to her her drives 
are gone again. She cannot shut down either.
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