Service Request Ticket - # 18176

Service Request Information

CONTACT Name Lockett, Kim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2006 10:35 AM
Department Phone 88162
Location Email klipp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040475[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag H48D761 Description OptiPlex GX280, Pentium 4 Processor 540
Serial No. H48D761 Location ITC Fee Payment (was PR Student)

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office 2003 Pro from P0050447, FileMaker Pro v8.5 from P0058488

Wired NIC 00:11:43:A3:68:8D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Dec 04, 2006 01:18 PM 
file was located in a different directory
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Myron Hoeckle (Student) Dec 04, 2006 01:00 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Dec 04, 2006 01:00 PM 
checking it out.
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Courtney Wehner Dec 04, 2006 09:49 AM 
She called back and said that she found one of 
the files (Factbook) But the other one is still 
missing (excel spread sheet)
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Courtney Wehner Nov 30, 2006 11:15 AM 
She called back and said that she noticed another 
file was missing (Factbook) Go to Pubrel then to 
current publication job and then that is where 
the folder should be.
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Courtney Wehner Nov 30, 2006 10:35 AM 
When she went back in to open up that spread 
sheet it was gone. She is hoping that someone 
could go back in and hind it. She saved this in 
August.
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