Service Request Ticket - # 18179

Service Request Information

CONTACT Name Welander, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2006 10:42 AM
Department Education & Leadership Phone 88395
Location Email welandg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030752[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:11:88

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Dec 04, 2006 10:00 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Dec 04, 2006 10:00 AM 
called, it is working now.  Told him he could try
restarting it should the problem ever come back.
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Lance Cummins Nov 30, 2006 11:51 AM 
The keypad is delayed when he is typing. He is 
leaving at noon for the weekend. We are welcome 
to come in and fix it.
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Courtney Wehner Nov 30, 2006 10:43 AM 
He will be in his office waiting
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Courtney Wehner Nov 30, 2006 10:43 AM 
He said that this started after he accidentally 
held down the space bar. he said that his tower 
makes a noice before the letter types out on 
screen.
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