Service Request Ticket - # 18180

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2006 10:45 AM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030829[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. g8f0y411 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047320

Wired NIC 00:0C:F1:EA:0E:3C

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 04, 2006 01:12 PM 
looked like svc host errors. should be taken care 
of with svcthis and wsus.
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Brian Smith Dec 04, 2006 12:29 PM 
Task reassigned to Brian Smith.
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Brian Smith Dec 04, 2006 12:29 PM 
going to go take a look.
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Ronni Luchterhand Dec 04, 2006 09:03 AM 
called, they didn't know who it was that had
called this in and Anna wasn't in yet.  Said we
would try back later.
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Courtney Wehner Nov 30, 2006 10:47 AM 
This machine is located in AP 501. This is a 
student worker machine and they need the J: 
working so he can do his work. He said that 
everything else is working.
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