Service Request Ticket - # 18195

Service Request Information

CONTACT Name Taylor, Ella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2006 03:36 PM
Department The Research Institute Phone 88589
Location Email taylore@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030311[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. GXS3N31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office Pro 2003(installed as Office XP Pro)P0044702

Wired NIC 00:07:E9:3C:38:34

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Dec 01, 2006 10:38 AM 
taken care of, left note on her desk. She will
call back if/when the problem returns
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Ronni Luchterhand Dec 01, 2006 09:42 AM 
Task reassigned to Ronni Luchterhand.
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Audrey Macken Dec 01, 2006 09:14 AM 
She will be in all day today.
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Myron Hoeckle (Student) Dec 01, 2006 08:19 AM 
called left a VM asking her to call us back.
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Audrey Macken Nov 30, 2006 03:37 PM 
'The instruction at 0x745f2780 referenced memory 
at 0x00000000 the memory cannot be read.' This 
message shows up anytime she starts the computer 
and when she opens any program.
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