Service Request Ticket - # 18198

Service Request Information

CONTACT Name Riester, Rose Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2006 08:07 AM
Department Registrar’s Office Phone 88184
Location Email riester@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040691[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. G0T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:B9:FE:1C

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact clubdubdub@hotmail.com 88925

Tracking

Entered by Date Memo
Audrey Macken
Email

Public
Entered by Date Memo
Audrey Macken Dec 01, 2006 10:48 AM 
Task reassigned to Audrey Macken.
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Audrey Macken Dec 01, 2006 10:48 AM 
She called back and said her speakers are now 
working.
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Audrey Macken Dec 01, 2006 08:08 AM 
She got a message saying 'windows media connect 
sharing has been stopped, a private local network 
address is required'. She said the speakers are 
not working. Basically, she has no music to 
listen to while she works. She also got a message 
saying an update failed.
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