Service Request Ticket - # 18203

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2006 10:14 AM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Dec 01, 2006 05:01 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Dec 01, 2006 05:01 PM 
It was the application itself that caused an
issue.  I updated it to SP1 and used updated
drivers from DELL.
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Jonathan Guillen Dec 01, 2006 03:16 PM 
User will be in his office until 6.
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Jonathan Guillen Dec 01, 2006 03:16 PM 
Larry called back. He got an "could not write" 
error dialog box when windows started up. He 
started it up again and got a "could not read" 
error.
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Brian Smith Dec 01, 2006 11:01 AM 
Task reassigned to Brian Smith.
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Brian Smith Dec 01, 2006 11:01 AM 
going to take a look.
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Audrey Macken Dec 01, 2006 10:15 AM 
He will leave this up on the screen.
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