Service Request Ticket - # 18219

Service Request Information

CONTACT Name Miyagishima, Bryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 03, 2006 01:52 PM
Department Phone 88892
Location Email miyagib@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051150[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00E6 Location storage*

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:96

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 08, 2007 04:31 PM 
Task reassigned to Joe Crowe.
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Myron Hoeckle (Student) Jan 08, 2007 04:31 PM 
Joe reloaded FireFox on TS 7 the problem child.
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Audrey Macken Jan 08, 2007 08:56 AM 
Kathy Alderson called and said this is still 
happening on thin clients and with multiple 
students.
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Joe Crowe Dec 03, 2006 08:52 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Dec 03, 2006 08:52 PM 
No it doesn't
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Audrey Macken Dec 03, 2006 01:53 PM 
When patrons click on the print icon, instead of 
getting the login page, they get a message saying 
they are not authorized to view the page.
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