Service Request Ticket - # 18222

Service Request Information

CONTACT Name Kosko, Kenneth A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2006 08:15 AM
Department The Research Institute Phone 88751
Location Email koskok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041075[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 8200 - TRI Purchased - TRI# 87321043
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:02:B3:BD:89:30

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact gathers@wou.edu 88280

Tracking

Entered by Date Memo
Shaun Gatherum
Email

Public
Entered by Date Memo
Shaun Gatherum Dec 04, 2006 09:17 AM 
reseated video card, and pluged nic wire into
correct card.
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Courtney Wehner Dec 04, 2006 08:56 AM 
He called and said that after Shawn went and 
helped him he cannot get into his e-mail now. It 
tells him Server Not Found.
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Courtney Wehner Dec 04, 2006 08:17 AM 
Task reassigned to Shaun Gatherum.
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Courtney Wehner Dec 04, 2006 08:16 AM 
He tried pushing the button on his hard drive to 
start it but it is not responding. He will be 
sitting there waiting for help.
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