Service Request Ticket - # 18225

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2006 09:16 AM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040664[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. C7T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, REST of Software MOVED TO W#20050142 -EndNote v9 WIN from P0054076, Inspiration v7.6 WIN/MAC from P0054076, Adobe Acrobat 7.0 WIN from P0053991

Wired NIC 00:11:43:BB:0B:B0

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Dec 04, 2006 09:21 AM 
Task reassigned to Joan Guralnick.
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Joan Guralnick Dec 04, 2006 09:21 AM 
this should have been entered on task #18221 but 
he didn't tell me it was an ongoing problem 
until I had created this task.
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Joan Guralnick Dec 04, 2006 09:18 AM 
It gives no error messages and does not go 
through a sutdown procedure.b  He just now told 
me that this is a current problem so I'm going to 
look for that task now.
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