Service Request Ticket

Service Request Information

CONTACT	Name	Barry, Angie	Date	Dec 04, 2006 10:23 AM
	Department	Campus Public Safety	Phone	88481
	Location		Email	barrya@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20051070 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Inspiron 6400, Duo processor T2400, 2MB Cachem 1,83 GHz, 667 MHz FSB, with 15.4in SXGA+
	Serial No.	FJB2V91	Location	PDR
	CPU	Intel Duo Core T2400(2MB/1.83GHz/667MHz)
	OS	Unknown	Software	no MS Office pkg purchased Install StarOffice 8
	Wired NIC	00:15:C5:10:4B:13
	Wireless NIC	00:16:CE:45:62:17

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	mhoeckle@wou.edu	88925

Entered by	Date	Memo
Myron Hoeckle (Student)			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Dec 04, 2006 03:43 PM	works fine over there	Add Attachment
Myron Hoeckle (Student)	Dec 04, 2006 03:32 PM	tinkered with the network connection works good now bring it back to test.	Add Attachment
Myron Hoeckle (Student)	Dec 04, 2006 02:37 PM	Task reassigned to Myron Hoeckle.	Add Attachment
Courtney Wehner	Dec 04, 2006 10:24 AM	This is located at Angie's Desk	Add Attachment
Courtney Wehner	Dec 04, 2006 10:24 AM	She says that it has a strong internet signal and when she clicks on the IE icon it just sits there and thinks	Add Attachment