Service Request Ticket - # 18233

Service Request Information

CONTACT Name Rosa, Luis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2006 11:35 AM
Department Student Health & Counseling Center Phone 88845
Location Email rosal@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 6VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Acrobat Pro v7 from P0059145

Wired NIC 00:0C:F1:E9:F8:78

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Dec 05, 2006 04:29 PM 
Went over, ran scripts, rebooted, system's working
fine.
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Michael Orr Dec 05, 2006 03:44 PM 
Task reassigned to Michael Orr.
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Michael Orr Dec 05, 2006 03:44 PM 
Heading over to check this out. Probably SVCHost
errors.
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Courtney Wehner Dec 04, 2006 11:36 AM 
He said the computer said no sound device 
detected. He will be in all day. You can go to 
the Medical center and someone will tell you 
where he is.
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