Service Request Ticket - # 18234

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2006 11:37 AM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050132[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. B6TVW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:C5:6E

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Shaun Gatherum Dec 04, 2006 12:11 PM 
Task reassigned to Adam Wehner.
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Joe Crowe Dec 04, 2006 11:48 AM 
Task reassigned to Shaun Gatherum.
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Courtney Wehner Dec 04, 2006 11:38 AM 
Located in the Library at Ref 37 Far west side of 
reference area. She said that a student tried 
logging in and got the error message so Janeanne 
tried to log in and got the same error.
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