Service Request Ticket - # 18240

Service Request Information

CONTACT Name Spring, Lowell   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2006 02:27 PM
Department Emeritus and Retired Faculty and Staff Phone 88337
Location Email springl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010429[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0034321; P4-1.5Ghz
Serial No. 84QTZ01 Location PDR

CPU Unknown


OS Unknown Software WIN XP PRO, NAV corp.

Wired NIC 00:02:B3:88:9C:D7

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 05, 2006 09:00 AM 
Task reassigned to Brian Smith.
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Brian Smith Dec 05, 2006 09:00 AM 
There is another task for his e-mail problems in 
the task list. I am going to close this and add a 
note to the other one.
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Jonathan Guillen Dec 04, 2006 02:30 PM 
I suggested that he restart the browser and save 
anything he had typed to a document.
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