Service Request Ticket - # 18242

Service Request Information

CONTACT Name Birken, Jim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2006 03:02 PM
Department Advancement & Foundation Phone 88145
Location Email birkenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030530[Edit Inv] (opens in a new window) Bldg/Room VAL 106
Service Tag Description 1901FP, 19 inch flat panel display
Serial No. CN05Y23271618445AF5G Location Karl Wallig Food warehouse
TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

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Entered by Date Memo
Joe Crowe Dec 04, 2006 04:16 PM 
Called for info.  I bet he's not getting onto TS3.
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Joe Crowe Dec 04, 2006 04:16 PM 
Task reassigned to Joe Crowe.
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Jonathan Guillen Dec 04, 2006 03:13 PM 
we have not noticed any issues*
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Jonathan Guillen Dec 04, 2006 03:13 PM 
He has not changed his password recently. I know 
that Remote Desktop Connection was updated 
recently but we have noticed any issues logging 
into the terminal servers ourselves.
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