Service Request Ticket - # 18252

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2006 07:57 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050323[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. JZ5R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:14:80

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 05, 2006 08:38 AM 
he had changed the date to the 15th
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Brian Smith Dec 05, 2006 08:32 AM 
Task reassigned to Brian Smith.
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Brian Smith Dec 05, 2006 08:32 AM 
going to take a look.
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Courtney Wehner Dec 05, 2006 07:58 AM 
He cannot even print a screen to show the techs 
the error message.
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Courtney Wehner Dec 05, 2006 07:57 AM 
It will not allow him to do anything with the 
computer until the time is fixed.
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