Service Request Ticket - # 18260

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2006 01:02 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:4E:E6

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Dec 05, 2006 03:58 PM 
Task reassigned to Joe Crowe.
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Kevin Elmore Dec 05, 2006 01:03 PM 
will be in until five
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Kevin Elmore Dec 05, 2006 01:03 PM 
two messages:
1)Virus alert
2)infected file
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