Service Request Ticket - # 18273

Service Request Information

CONTACT Name Lerum, Wilburta   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2006 09:12 AM
Department Student Engagement Phone 88655
Location Email lerumw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010596[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400 Series, Pentium 4 at 1.6GHz
Serial No. 8D9J711 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software MS Office Pro 2003 from P0052634

Wired NIC 00:02:B3:98:47:42

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Dec 08, 2006 09:54 AM 
her account locked.  had it unlocked and her
computer started accessing the server again.
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Ronni Luchterhand Dec 06, 2006 09:37 AM 
taken care of
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Ronni Luchterhand Dec 06, 2006 09:16 AM 
heading over
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Courtney Wehner Dec 06, 2006 09:15 AM 
Task reassigned to Ronni Luchterhand.
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Courtney Wehner Dec 06, 2006 09:13 AM 
 The error message "the server could not be 
found"  and it is asking for a password for the e-
mail server.
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