Service Request Ticket - # 18285

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2006 08:51 AM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010802[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO; P0038802; Dimension 4400, Pentium 4-1.7Ghz
Serial No. 60WGJ11 Location PDR

CPU Unknown


OS Unknown Software MS Publisher 2002 from P0041246, MS Office Pro 2003 from P0052634
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Dec 07, 2006 09:51 AM 
reran connector. it is working now and double
checked that her palm pilot would sync
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Ronni Luchterhand Dec 07, 2006 08:58 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Dec 07, 2006 08:58 AM 
called, heading over
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Courtney Wehner Dec 07, 2006 08:53 AM 
She is only in her office till 1p today.
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Courtney Wehner Dec 07, 2006 08:52 AM 
plus it will not let her edit anything in the 
calendar. She cannot delete any meetings that she 
has had on her calendar more than once. She said 
that her computer runs really slowly 
too. "Network operation failed"
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