Service Request Ticket - # 18287

Service Request Information

CONTACT Name Kraft, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2006 09:24 AM
Department Phone 88783
Location Email kraftb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060226[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 72L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:83

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 07, 2006 09:40 AM 
done remotely.
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Brian Smith Dec 07, 2006 09:36 AM 
going to take a look
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Brian Smith Dec 07, 2006 09:36 AM 
Task reassigned to Brian Smith.
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Courtney Wehner Dec 07, 2006 09:25 AM 
She had this program on her other computer and 
asked if this could be done today because this is 
what she uses to do her work.
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