Service Request Ticket - # 18292

Service Request Information

CONTACT Name Merriman, Beverly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2006 02:36 PM
Department Deaf Studies and Professional Studies Phone 88261
Location Email merrimab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030740[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 52F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:25:48

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 05, 2007 11:53 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Jan 05, 2007 11:53 AM 
went over the menu bar was not enabled, turned it
on and tried keyboard combos and menu bars, all
worked fine.
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Myron Hoeckle (Student) Jan 05, 2007 11:52 AM 
****This is an email****

Hi there,
I think it's working alright for now.  If it
occurs again,
I will contact service desk then.
Thanks,
Debi
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Myron Hoeckle (Student) Jan 05, 2007 11:01 AM 
****This is an email****
Hi,
Yes, I did and it did not print at all.
I'm off campus until the first week of January.
Thank you,
Debi
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Myron Hoeckle (Student) Dec 15, 2006 01:49 PM 
****This is an email****
I had one quick question for you,

This may sound rhetorical but did you open the
email in the in box then click printable?

And when would be a good time for us to see you
about this problem?

Thanks,

-- 
Myron Hoeckle
UCS Senior Tech
Western Oregon University
Phone: 838-8925
mhoeckle@wou.edu
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Brian Smith Dec 12, 2006 10:15 AM 
called and did not get an answer.
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Ronni Luchterhand Dec 08, 2006 09:25 AM 
left a note on her message board to email us with
times she is available
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Ronni Luchterhand Dec 08, 2006 09:17 AM 
will try to catch her in her office...
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Audrey Macken Dec 07, 2006 02:39 PM 
'Printable' option is gone. Her name is Deborah 
Duren, Ed 225, durend@wou.edu. She is deaf, so 
you can either email her or contact Beverly if 
there are any further questions.
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