Service Request Ticket

Service Request Information

CONTACT	Name	Beaird, Sarah	Date	Dec 07, 2006 03:11 PM
	Department	College of Education	Phone	88623
	Location		Email	sarahb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20060427 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Optiplex GX620 SFF, Pent D, 3.40GHz,2x2M,800MHzFSB
	Serial No.	CH4D5C1	Location	PDR
	CPU	Pentium D, 3.40GHz,800MHz
	OS	Unknown	Software	MS Office Pro 2003 from TRI site license, FOLLOWING TRANSFERED TO NEW CPU W#20110530 JAN2012- Filemaker PRo 10 Adv license from P0072910, Camtasia Studio v7.1 and SnagIt v10 from VISA2011002726(upgrade of license formerly under Sarah Beaird but now transferred to Robbin Bull)
	Wired NIC	00:19:B9:04:5D:7F

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	bsmith2@wou.edu	88925

Entered by	Date	Memo
Brian Smith			Email Public
Entered by	Date	Memo
Brian Smith	Dec 20, 2006 04:17 PM	Task reassigned to Brian Smith.	Add Attachment
Brian Smith	Dec 20, 2006 04:17 PM	this is installed.	Add Attachment
Michael Orr	Dec 19, 2006 02:40 PM	Set up scheduled for tomorrow at 2. She'll need filemaker 7, filemaker 8, "some sort of graphics program" (Joe's going to try to convince her to go with The Gimp).	Add Attachment
Audrey Macken	Dec 19, 2006 02:33 PM	She called about this, transferred her to Joe.	Add Attachment
Myron Hoeckle (Student)	Dec 11, 2006 08:13 AM	Ghosted in production line.	Add Attachment
Tricia Flaherty	Dec 07, 2006 03:13 PM	opps my bad there is just one monitor for Sarah there the two is for Luarel Cutheberson	Add Attachment
Tricia Flaherty	Dec 07, 2006 03:12 PM	I have put this station in Tech inbox with setup form There is also 2 monitors on inventory counter in ITC008 that are for Sarah Beaird as well that Shaun was going to deliver but are still there	Add Attachment