Service Request Ticket - # 18298

Service Request Ticket - # 18298

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Samples, Bernett	Date	Dec 07, 2006 03:18 PM
	Department	The Research Institute	Phone	88393
	Location		Email	sampleb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20060419 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX620 SFF, Pentium D, 3.40GHz,2x2M,800MHz FSB
	Serial No.	FN4D5C1	Location	PDR
	CPU	Pentium D, 3.40GHz,800MHz
	OS	Unknown	Software	MS Office Pro 2003 from TRI site license
	Wired NIC	00:19:B9:04:D4:FA

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	hutchinsont@wou.edu	88010

Tracking

Entered by	Date	Memo
Teresa Hutchinson			Email Public
Entered by	Date	Memo
Teresa Hutchinson	Apr 10, 2009 10:06 AM	Task reassigned to Teresa Hutchinson.	Add Attachment
Teresa Hutchinson	Apr 10, 2009 10:06 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Teresa Hutchinson	Apr 10, 2009 10:06 AM	Bernie emailed back: Yes it has - thanks - Bernie	Add Attachment
Teresa Hutchinson	Apr 09, 2009 03:03 PM	Task reassigned to Adam Shinn.	Add Attachment
Teresa Hutchinson	Apr 09, 2009 03:03 PM	Emailed Bernie: Hi Bernie, We have an OLD service request #18298 regarding needing shortcuts for JOBS and JSL. I'm assuming this has been taken care of but wanted to double check. If not, let me know and we'll reopen the task. Thanks!	Add Attachment
Brad Dougherty	Jan 08, 2007 11:16 AM	Task reassigned to Shaun Gatherum.	Add Attachment
Brad Dougherty	Jan 08, 2007 11:05 AM	She called back in and said she needs the shortcuts for JOBS and JSL. She also needs Word Perfect 7 installed. (I would have handled these myself but Shawn wasn't around.)	Add Attachment
Myron Hoeckle (Student)	Jan 05, 2007 01:33 PM	called neither her nor Nancy were in.	Add Attachment
Myron Hoeckle (Student)	Jan 05, 2007 01:21 PM	Task reassigned to Myron Hoeckle.	Add Attachment
Brad Dougherty	Dec 29, 2006 11:27 AM	Ready to deliver.	Add Attachment
Brad Dougherty	Dec 29, 2006 10:31 AM	Updating and installing software right now.	Add Attachment
Jonathan Guillen	Dec 27, 2006 12:39 PM	User called back. She will be available tomorrow (Thursday) from 9:30a til about 2p. She doesn't work on Friday. Nancy the TR secretary has a key to the office.	Add Attachment
Brian Smith	Dec 19, 2006 02:17 PM	called and left a vm asking for good times for her to install the machine.	Add Attachment
Myron Hoeckle (Student)	Dec 11, 2006 08:14 AM	Ghosted in production line	Add Attachment
Tricia Flaherty	Dec 07, 2006 03:19 PM	computer, accessories, and setup form are in TECH INBOX	Add Attachment