Service Request Ticket - # 18304

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 08, 2006 10:11 AM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030545[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2MS6Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office PRO 2003 from P0047320, Dreamweaver MX 2004 from P0049368 upgraded to Dreamweaver CS3 on P0062912 10-2007 moved to W#20080599, Adobe Acrobat Pro v7 from P0058744 moved to W#20080599

Wired NIC 00:0C:F1:E7:DB:8C

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 13, 2006 02:21 PM 
I uninstalled Chapura and Palm Desktop then
installed the lasted Palm Desktop which doesn't
require Chapura.

It's working now.
 Add Attachment
Brian Smith Dec 12, 2006 10:04 AM 
Task reassigned to Brad Dougherty.
 Add Attachment
Brian Smith Dec 08, 2006 11:04 AM 
Task reassigned to Brian Smith.
 Add Attachment
Brian Smith Dec 08, 2006 11:04 AM 
going to take a look
 Add Attachment
Courtney Wehner Dec 08, 2006 10:11 AM 
****This is an email****
The message says there's no connection found.  
Everything is still plugged in..

Thanks for your help.
Add Attachment