Service Request Ticket - # 18305

Service Request Information

CONTACT Name Hennessy, Larin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 08, 2006 10:28 AM
Department Phone 88964
Location Email hennessl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Joe Crowe Dec 08, 2006 12:10 PM 
Task reassigned to Alex Ichinoe.
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Ronni Luchterhand Dec 08, 2006 10:52 AM 
it is on the Optiplex macines.  The thin clients
in the room are working fine.
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Ronni Luchterhand Dec 08, 2006 10:52 AM 
Task reassigned to Joe Crowe.
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Ronni Luchterhand Dec 08, 2006 10:52 AM 
error "you have exceeded your Teminal Server..."
License error. ((Can't remember EXACT wording))
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Courtney Wehner Dec 08, 2006 10:41 AM 
Task reassigned to Ronni Luchterhand.
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Courtney Wehner Dec 08, 2006 10:30 AM 
He said that when his students try to remote into 
this, they get an error telling them that they 
have gone over the amount of licenses provided. 
He is in NS 216 and they are trying to take part 
of their final.
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