Service Request Ticket

Service Request Information

CONTACT	Name	Beebe, Judy	Date	Dec 08, 2006 11:07 AM
	Department	Business/Economics Division	Phone	88799
	Location		Email	beebej@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030819 (opens in a new window)	Bldg/Room	ITC Fee Payment
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	N/A	Location	ITC Fee Payment
	CPU	Pentium 4-2.80Ghz
	OS		Software	MS Office Pro from P0047320
	Wired NIC	00:0C:F1:EA:10:C7

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	dougherb@wou.edu	88925

Entered by	Date	Memo
Brad Dougherty			Email Public
Entered by	Date	Memo
Brad Dougherty	Dec 15, 2006 11:18 AM	Task reassigned to Brad Dougherty.	Add Attachment
Brad Dougherty	Dec 15, 2006 11:18 AM	Ghosted and delivered.	Add Attachment
Brad Dougherty	Dec 15, 2006 09:40 AM	I pulled this off of Mike's desk. I'm going to start backing up any data on it and then ghost it.	Add Attachment
Michael Orr	Dec 13, 2006 01:18 PM	Went and grabbed the machine. It needs to be reghosted. It's currently sitting on my desk with a copy of this ticket taped to it.	Add Attachment
Jonathan Guillen	Dec 08, 2006 01:32 PM	She called back. She is leaving right now and won't be back until next term. The administrative assistant can let you into the office but she won't be back until the 12th.	Add Attachment
Brian Smith	Dec 08, 2006 12:01 PM	called and left a voicemail. Joe would like us to just re-ghost the machine. I asked for a good time for us to come and grab the machine to work on it.	Add Attachment
Courtney Wehner	Dec 08, 2006 11:08 AM	I left a vm on the tech phone	Add Attachment
Courtney Wehner	Dec 08, 2006 11:07 AM	She said that this was the reason why her computer was taken and worked on. But she said that it is still a problem.	Add Attachment