Service Request Ticket - # 18309

Service Request Information

CONTACT Name Smith, William (Doug)   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 08, 2006 01:22 PM
Department Social Science Phone 88372
Location Email smithw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040559[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 700m Intel Pentium M, 12.1in WXGA
Serial No. 76DMK61 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office 2003 Pro from P0050950

Wired NIC 00:0B:7D:12:BE:C6

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Dec 08, 2006 04:22 PM 
gave him the option to get a full size apple for
free or to have his dept order one
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Joe Crowe Dec 08, 2006 04:21 PM 
No free ones...
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Joe Crowe Dec 08, 2006 04:21 PM 
Task reassigned to Joe Crowe.
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Jonathan Guillen Dec 08, 2006 01:22 PM 
He is having difficulty using the Apple keyboard.
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