Service Request Ticket - # 18333

Service Request Information

CONTACT Name Smith, Todd   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 11, 2006 11:01 AM
Department Athletics Phone 88516
Location Email smithto@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050133[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 582WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:EA:FD

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brian Smith Dec 11, 2006 12:15 PM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Dec 11, 2006 11:03 AM 
There were numerous computers in this room that 
were locked, but when he had me on the phone they 
were able to log into them, except for the one.
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Courtney Wehner Dec 11, 2006 11:02 AM 
He said that there are people that need to use 
this computer and so if someone can come down 
soon to help that would be great. THanks
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