Service Request Ticket - # 18335

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 11, 2006 11:24 AM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030734[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BNC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B5:48

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 11, 2006 12:59 PM 
Task reassigned to Brian Smith.
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Brian Smith Dec 11, 2006 12:59 PM 
plugged it back in.
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Brian Smith Dec 11, 2006 12:43 PM 
going to take a look.
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Courtney Wehner Dec 11, 2006 11:26 AM 
and that is when she noticed she had no 
internet. "Server Not Found" She has totally shut 
down twice and also logged off twice but she 
still cannot get onto IE or Firefox
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