Service Request Ticket - # 18340

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 11, 2006 12:47 PM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031366[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex SX270 Pentuim 4 2.80 GHz
Serial No. JTXN251 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047917

Wired NIC 00:0D:56:FB:29:EB

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jan 04, 2007 04:01 PM 
delivered
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Myron Hoeckle (Student) Dec 27, 2006 08:03 AM 
Task reassigned to Joe Crowe.
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Myron Hoeckle (Student) Dec 27, 2006 08:03 AM 
wou number and serial number attached to the
brick, on Joe's desk
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Myron Hoeckle (Student) Dec 11, 2006 04:03 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Dec 11, 2006 04:03 PM 
looks like a bad power brick
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Jonathan Guillen Dec 11, 2006 12:51 PM 
The monitor responds but the computer will not 
respond after they push the power button. They re-
plugged in the power cable but nothing happens. 
This is one of the library catalog computers.
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