Service Request Ticket - # 18346

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 11, 2006 04:19 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020398[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 8200, 15 inch Super XGA+
Serial No. 8W40521 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro from P0040594, MS Office Pro 2003 from P0052634

Wired NIC 00:08:74:E3:EC:01

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 12, 2006 10:11 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Dec 12, 2006 10:11 AM 
Delivered.
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Courtney Wehner Dec 12, 2006 09:53 AM 
She called back and said that she will be in her 
office now and for awhile longer.
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Brad Dougherty Dec 12, 2006 09:43 AM 
Called and left a message. If the current battery
is still functional, the laptop may be checked out
so I would recommend not going over until she
verifies that she has the laptop in her possession.
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Tricia Flaherty Dec 11, 2006 04:20 PM 
FYI this also came with a BIOS upgrade disk that 
I put with invoce and battery in TECH INBOX
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