Service Request Ticket - # 18360

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2006 12:38 PM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040550[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W8502225PNZ Location

CPU G5 1.8GHz


OS Software MS Office 2004 Pro from P0050866 Playmaker Pro (OS9)

Wired NIC 00:11:24:6F:9D:92

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 12, 2006 01:26 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Dec 12, 2006 01:26 PM 
I called and let him know that we can't sync Palms
and Macs. I am preparing his new PC for delivery
right now.
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Joan Guralnick Dec 12, 2006 01:09 PM 
his cell phone number is 503-508-4065.
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Joan Guralnick Dec 12, 2006 01:08 PM 
I just created task 18365 with details about the 
new PC he wants.
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Joan Guralnick Dec 12, 2006 12:48 PM 
ffjHe just got a new Treo.  He wants it set up 
with his office computer.  It is a MAC.  If it 
can't be done, he wants to know when he is 
getting his new PC.  I am creating another task 
with info about this.
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