Service Request Ticket - # 18387

Service Request Information

CONTACT Name Sprenger, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 14, 2006 08:19 AM
Department Phone 14006
Location Email sprengec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030762[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7PC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047503, Dreamweaver MX 2004 from P0049292

Wired NIC 00:0C:F1:E9:FA:54

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 14, 2006 08:52 AM 
Task reassigned to Brian Smith.
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Brian Smith Dec 14, 2006 08:52 AM 
done. updates completed
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Courtney Wehner Dec 14, 2006 08:20 AM 
I Called the techs
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Courtney Wehner Dec 14, 2006 08:20 AM 
She tried to turn off the computer but when she 
turned it back on it was still showing the error 
message. SHe said that she has a document saved 
to her computer that she needs ASAP for today. 
She will be in her office waiting.
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