Service Request Ticket - # 18397

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 14, 2006 03:26 PM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030725[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 8WC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Audition v2.0 from P0059359

Wired NIC 00:0C:F1:EA:3B:9E

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Dec 14, 2006 03:52 PM 
Task reassigned to Michael Orr.
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Michael Orr Dec 14, 2006 03:51 PM 
Went over and installed updates manually.
Everything's working fine now. Closing ticket.
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Audrey Macken Dec 14, 2006 03:28 PM 
There is an error message that comes up with it, 
but he wasn't in front of it. The computer is in  
ITC 004.
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