Service Request Ticket - # 18401

Service Request Information

CONTACT Name Davies, Paddi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 15, 2006 08:47 AM
Department The Research Institute Phone 88778
Location Email daviesp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20051030[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.73GHz,2MB Cache,533MHz
Serial No. 7ktdj91 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:14:22:F0:77:C4


Wireless NIC 00:16:6F:4B:D9:AB

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Dec 15, 2006 09:17 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Dec 15, 2006 09:17 AM 
profile made, documents copied
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Courtney Wehner Dec 15, 2006 08:48 AM 
I called the techs to let them know.
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Courtney Wehner Dec 15, 2006 08:47 AM 
It is giving her a generic profile right now and 
she needs to be able to access her documents 
ASAP.
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