Service Request Ticket - # 18405

Service Request Information

CONTACT Name Shannon, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 15, 2006 11:07 AM
Department Center for Academic Innovation Phone 88157
Location Email shannond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031291[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. 2FJQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:FA:68:26

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 28, 2006 11:54 AM 
I reinstalled the Java connector, that fixed the
problem.
 Add Attachment
Brad Dougherty Dec 15, 2006 11:33 AM 
Task reassigned to Brad Dougherty.
 Add Attachment
Brad Dougherty Dec 15, 2006 11:33 AM 
I took a look at her machine but wasn't able to
determine the cause of the problem.

I'm going to ask Travis about this when he gets
back into the office.
 Add Attachment
Courtney Wehner Dec 15, 2006 11:07 AM 
****This is an email****
...a dialogue box appears that says:
"Can't move the items.  Time zone mapping 
failed.  This time zone is not papper or not 
supported by Calendar Server.  Please contact 
your administrator."
 
Thanks in advance for your help,
Debbie
Location:  Terry House reception area
 Add Attachment