Service Request Ticket - # 18412

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 15, 2006 03:28 PM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020288[Edit Inv] (opens in a new window) Bldg/Room OPE
Service Tag Description P0039123; 17inch Flat Panel LCD Disply
Serial No. Location Arne Ferguson
TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 27, 2006 11:11 AM 
Task reassigned to Brad Dougherty.
 Add Attachment
Brad Dougherty Dec 27, 2006 11:11 AM 
Delivered.
 Add Attachment
Sean Courtney Dec 26, 2006 09:26 AM 
His computer is ready to deliver in the Outbox,
all we need is a time window from him which I
requested in a vm.
 Add Attachment
Sean Courtney Dec 21, 2006 08:07 AM 
His computer is being checked out right now due to
overheating, placing this on hold.
 Add Attachment
Brad Dougherty Dec 15, 2006 03:43 PM 
I have a feeling he was trying to sync when he
wasn't logged in.
Add Attachment
Brad Dougherty Dec 15, 2006 03:42 PM 
I called and tried to leave a message but his
voicemail is full. I'm going to try and e-mail him.
 Add Attachment
Jonathan Guillen Dec 15, 2006 03:29 PM 
WOU# is for his PC. There were 4-5 seperate 
service requests entered in on the 12th, so I 
just made a new one. Client says Brad has been 
helping him with the Trio.
 Add Attachment