Service Request Ticket - # 18418

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 18, 2006 08:58 AM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040553[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W8503015PNZ Location

CPU G5 1.8GHz


OS Software MS Office 2004 Pro from P0050866 Playmaker Pro

Wired NIC 00:11:24:70:16:5C

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joan Guralnick Dec 18, 2006 04:02 PM 
They got the cd out of the machine
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Joan Guralnick Dec 18, 2006 12:47 PM 
Called and left a message on how to force the cd 
to eject.  told him to restart the machine and 
hold down the mouse button.
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Courtney Wehner Dec 18, 2006 08:59 AM 
He needs this ASAP because he has a student 
worker who is trying to work on high lights and 
needs the CD. He is in OP 106
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