Service Request Ticket - # 18422

Service Request Information

CONTACT Name Shell, Colleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 18, 2006 10:39 AM
Department Student Health & Counseling Center Phone 88058
Location Email shellc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050919[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800MHz FSB
Serial No. DXLMW81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0055522

Wired NIC 00:12:3F:BF:A0:97

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Dec 18, 2006 04:41 PM 
uninstalled a bunch of yahoo stuff.  Yahoo was 
her home page.  Uninstalled other free stuff 
that she thinks students installed on the 
machine.  did windows updates.
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Joan Guralnick Dec 18, 2006 04:06 PM 
went to look at this.
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Joan Guralnick Dec 18, 2006 04:06 PM 
Task reassigned to Joan Guralnick.
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Courtney Wehner Dec 18, 2006 10:40 AM 
She does not know if she has a pop up blocker but 
this started last week and she wants it to stop. 
She will be at the front desk all day.
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