Service Request Ticket - # 18423

Service Request Information

CONTACT Name Davis, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 18, 2006 01:34 PM
Department Deaf Studies and Professional Studies Phone 88053
Location Email davisc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20010862[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 8200, Pentium 4-1.8GHZ
Serial No. 236GK11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Office XP PRO from P0037777, Intervideo DVD software, Dell Picture Studio standard, MGI VideoWave 4 digital editing, DreamWeaver 4 single user license(P0035756)

Wired NIC 00:06:5B:BB:9E:C1

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 19, 2006 09:11 AM 
uninstalled the santa software.
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Brian Smith Dec 19, 2006 09:00 AM 
Task reassigned to Brian Smith.
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Jonathan Guillen Dec 18, 2006 01:36 PM 
Ever since she opened one of those "eCards" in 
her email on Friday, whenver she uses alt-tab to 
switch between programs, a santa figure appears. 
She ran spybot and thought that the program was 
removed but it's still there.
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