Service Request Ticket - # 18428

Service Request Information

CONTACT Name Norris, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2006 08:59 AM
Department The Research Institute Phone 88124
Location Email norrisd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041167[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Computer - TRI Purchased - TRI# 87321021
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:11:11:1F:FE:0F

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 21, 2006 10:22 AM 
this was taken care of by moving the application 
to her primary monitor.
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Brian Smith Dec 21, 2006 09:12 AM 
Task reassigned to Brian Smith.
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Brian Smith Dec 21, 2006 09:12 AM 
going to go take care of it.
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Kevin Elmore Dec 21, 2006 09:08 AM 
In until 2-3pm and would like to have it done 
early today.  Client needs to finish some work 
today.
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Sean Courtney Dec 21, 2006 08:40 AM 
Left a vm asking for times.
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Courtney Wehner Dec 19, 2006 09:01 AM 
She will be till 10:30. Back at 12p -3p SHe said 
that the last time she was having problems with 
this software it just had to be reinstalled and 
it fixed the problem.
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