Service Request Ticket - # 18430

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2006 09:33 AM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031260[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 1.8GHz #z0aa
Serial No. SYM426F6NRGK Location PDR

CPU G5 1.6GHz


OS Unknown Software MS Office from P0047748, Adobe Creative Suite Prem CS3 Mac License from P0065768, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488

Wired NIC 00:0D:93:2B:93:CE

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 19, 2006 01:46 PM 
she never called back. this must be done.
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Brian Smith Dec 19, 2006 09:44 AM 
Task reassigned to Brian Smith.
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Courtney Wehner Dec 19, 2006 09:35 AM 
I told her to try accountlookup and call me back 
if it works for her then
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Courtney Wehner Dec 19, 2006 09:34 AM 
She said that she was asked to change her 
password but she didn't yet so she doesn't know 
why she cannot get in.
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