Service Request Ticket - # 18431

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2006 10:04 AM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031290[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. F3JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:EA:10:41

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 19, 2006 10:07 AM 
Task reassigned to Brian Smith.
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Brian Smith Dec 19, 2006 10:07 AM 
called and left a vm, let her know to go ahead 
and update the microsoft software removal tool
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Courtney Wehner Dec 19, 2006 10:05 AM 
Leave her a messageif she does not answer her 
phone she said.
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Courtney Wehner Dec 19, 2006 10:05 AM 
She will tell it to ask later so someone can call 
her and tell her what to do. This is when her 
computer was doing updates and this message came 
up telling her that it was a critical security 
alert.
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