Service Request Ticket - # 18435

Service Request Information

CONTACT Name Birken, Jim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2006 11:07 AM
Department Advancement & Foundation Phone 88145
Location Email birkenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030630[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BTC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:81


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public

Entered by Date Memo
Brian Smith Dec 27, 2006 01:39 PM
sent him an e-mail with instructions on using the 
connector.
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Brian Smith Dec 21, 2006 09:07 AM
Task reassigned to Brian Smith.
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Brian Smith Dec 21, 2006 09:07 AM
called and left a voicemail and sent him an e-
mail with the link to the old calendar.
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Courtney Wehner Dec 19, 2006 11:08 AM
This happens when he is trying to modify or add 
into his calendar. SO the result is that he 
cannot modify. He noticed this yesterday. 
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