Service Request Ticket - # 18438

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2006 12:41 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010690[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0036602; Dimension 8200, Pentium 4-2Ghz
Serial No. 5D5TC11 Location PDR

CPU Pentium 4-2.0GHz


OS Unknown Software Office XP Pro from P0036717

Wired NIC 00:A0:C9:CA:85:C3

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Dec 20, 2006 04:51 PM 
ran the reg entry on v:\biquery
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Joe Crowe Dec 20, 2006 04:49 PM 
Task reassigned to Joe Crowe.
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Audrey Macken Dec 19, 2006 12:43 PM 
This is a computer that her student worker uses. 
The program will allow both her and her employee 
to go through the login process, but will not 
show that they are logged on, so they can't use 
the program.
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