Service Request Ticket - # 18448

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2006 11:01 AM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041091[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 4600 - TRI Purchased - TRI# 87321035
Serial No. Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 27, 2006 01:35 PM 
sent an e-mail out with instructinos on how to 
solve this problem.
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Brian Smith Dec 21, 2006 08:58 AM 
Task reassigned to Brian Smith.
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Brian Smith Dec 21, 2006 08:58 AM 
called and told her that we are looking into the 
problem and that we would call her back once we 
have figured it out.
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Courtney Wehner Dec 20, 2006 11:02 AM 
"Cannot turn off the reminder, Time Zone mapping 
Failed" She said that there are multiple people 
in the department that this is happening to.  SHe 
will be in her office.
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