Service Request Ticket - # 18450

Service Request Information

CONTACT Name Young, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2006 12:49 PM
Department Center for Academic Innovation Phone 88895
Location Email youngn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040961[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. 8YM3Q71 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0053370

Wired NIC 00:12:3F:D8:99:6F


Wireless NIC 00:12:F0:88:A8:0B

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Sean Courtney Dec 20, 2006 01:23 PM 
Relates to task 18398 after checking, closing task.
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Sean Courtney Dec 20, 2006 01:18 PM 
Called and let her know to just try logging on
after TeleComm is all done, and then give us a call.
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Jonathan Guillen Dec 20, 2006 12:50 PM 
Telecommunications is coming by around 1 PM to 
make sure her network connection is "turned on." 
She would like someone from UCS to come by 
afterwards to make sure the network is 
functioning properly. She is leaving around 2-3p 
for a week-long vacation.
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