Service Request Ticket - # 18452

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2006 02:48 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060460[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0639YB0A50 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro Plus 2007 installed as Office Pro 2003 from P0059792

Wired NIC 00:14:4F:57:AA:77

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 21, 2006 05:11 PM 
Task reassigned to Brian Smith.
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Brian Smith Dec 21, 2006 05:11 PM 
done
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Tricia Flaherty Dec 20, 2006 02:51 PM 
W#20060460[Edit Inv] thin client and W#20060455[Edit Inv] 19" FP to 
replace W#20010689[Edit Inv] cpu and W#20010694[Edit Inv] 17"  CRT  I 
have put these in a TECH Inbox  FYI there will be 
to more replacements going on in University Adv 
which I am working on
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