Service Request Ticket

Service Request Information

CONTACT	Name	Edwards, Leta N.	Date	Dec 20, 2006 04:18 PM
	Department	Advancement & Foundation	Phone	88149
	Location		Email	edwardsl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20060232 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX620 3.40GHz 2x2M, 800FSB
	Serial No.	40L9VB1	Location	PDR
	CPU	Pentium D, 3.40GHz,800MHz
	OS	Unknown	Software	MS Office Pro 2003 from P0059051, Creative Suite Prem from P0049693 moved from W#20020660
	Wired NIC	00:13:72:A8:B3:C8

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	dougherb@wou.edu	88925

Entered by	Date	Memo
Brad Dougherty			Email Public
Entered by	Date	Memo
Brad Dougherty	Jan 11, 2007 01:38 PM	Installed. Closing the task.	Add Attachment
Brad Dougherty	Jan 09, 2007 02:36 PM	Task reassigned to Brad Dougherty.	Add Attachment
Brad Dougherty	Jan 09, 2007 02:36 PM	She's in a conference call right now and she's going to call me back once she's available.	Add Attachment
Tricia Flaherty	Jan 02, 2007 11:39 AM	opps, I forgot to include the movement of Leta's Adboe Creative Suite Prem v1 to her new machine please make sure she has it on W#20060232 and it is cleared from W#20020660	Add Attachment
Joe Crowe	Dec 21, 2006 05:01 PM	Task reassigned to Joe Crowe.	Add Attachment
Joe Crowe	Dec 21, 2006 05:01 PM	Deli'd	Add Attachment
Sean Courtney	Dec 21, 2006 11:14 AM	Ghosted, ran super, named, and domained.	Add Attachment
Tricia Flaherty	Dec 20, 2006 04:19 PM	Please note this is a trickle down of computers so we will place new station for Leta and leta's old station will go to SQL Report Writer station in COT203 see GFA sheet for more details and contact info	Add Attachment