Service Request Ticket - # 18456

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 21, 2006 08:36 AM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031368[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex SX270 Pentuim 4 2.80 GHz
Serial No. 9TXN251 Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office from P0047917
TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Dec 28, 2006 01:55 PM 
mobo installed and comp returned
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Brian Smith Dec 21, 2006 02:46 PM 
Task reassigned to Joe Crowe.
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Brian Smith Dec 21, 2006 02:46 PM 
joe should be ordering a new mobo
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Sean Courtney Dec 21, 2006 09:48 AM 
Seems to be overheating due to the fact that it
turns on and the light blinks orange along with
the fan running very high. Brian asked Dale for
the code to unlock the computer so we can take it
out and get a better idea.
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Kevin Elmore Dec 21, 2006 08:37 AM 
They've tried unplugging everything and plugging 
it back in with no luck.
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